Refunds and Returns Policy

We're all about secondhand goods that rock your world at Good Stuff, but to be honest with you - returns just ain't our thing. Don't sweat it though - if a product is faulty, we'll have your back and make it right under the New Zealand Consumer Guarantees Act.

Welcome to the magnificent world of secondhand goodies! Now, let's be real - these treasures have already lived their best lives with someone else. So, don't worry about a little scuff here or a tatter there - that's what adds character and makes 'em cool! In the rare case that something you bought just doesn't do what it's supposed to do, give us a shout within seven days of receiving it and we'll try our best to refund, repair, or swap it according to the Consumer Guarantees Act. But we'll always give you the deets and the pics to show what's up.